eTeamTelecom is a Total Technology Solutions Provider that helps businesses optimize existing IT/Telephony infrastructure and maximize returns on new Telecommunication investments. We specialize in design and delivery of cost-efficient, cutting-edge solutions in core business areas including:
- Telecommunications
- IT Resources
- Inventory and Expense Management
- Disaster Recovery
- Business Continuity and Wireless Solutions
Building on over 20 years of experience, eTeamTelecom offers options for hardware, software, installation, project management and professional services.
These services include:
 Procurement
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The procurement process is one of the most difficult pieces of the telecom puzzle. The telecom landscape is rapidly changing and consolidating. New products like VoIP, IP PBX, and video over internet are riding on evolving next generation MPLS based networks. This convergence is ushering in a paradigm shift that promises lower costs and better functionality, but greater complexity. Well-designed solutions and telecom contracts can literally mean millions of dollars in savings and/or elimination of contract penalties.
According to the Aberdeen Group, the average telecom single change request takes 2-5 hours to procure, contract, place, provision, and validate.
Businesses of all sizes are realizing that they simply do not have the staff, time or processes in place to effectively manage telecommunication change requests.
eTeamTelecom has created a flexible and affordable managed service offering that allows your team to off-load the entire burden of telecom change management.
 TAEM - Telecom Audit & Expense Management
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TAEM solutions are designed to provide the information you need to manage your telecom inventory and expenses accurately and effectively. Our Solution Specialist will help you choose the specific solution best suited to your particular business needs and service environment. They will then guide you through the process of implementing a comprehensive expense or audit toolset.
Supplementary services can help further optimize your telecom infrastructure and maximize your ROI. Our case studies reflect for every dollar a company invests into a TAEM solution, the customer receives over 3 dollars in return from recovered revenue alone.
 TIAM - Telecom Inventory & Asset Management
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TIAM Provides a wide range of invaluable information through our eTEAMweb based solutions, including:
- Trouble Ticket Reporting History
- Multi Carrier Network Management
- Moves, Adds, Changes
- Secure Web based Application
- Comprehensive Inventory of Software and Hardware Licenses, Service & Network Contracts
- Circuit Location, Circuit ID’s, Business Line Count
- and much more.
Companies can, with ease, access a comprehensive history of telecom services in a single location.
 Engineering
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INTANDEM provides a wide range of eTeamIT management services that cover the 48* state region. Services include on-site or remote technicians for voice and data support, circuit delivery and release, pre-configurations of telecom & PBX systems. INTANDEM delivers smooth transitions and long-term support for your “desktop to network” needs.
*Dependent on non-tier markets and rural area accessibility
Our ultimate goal is to provide our customers the best overall network solution while taking into account costs, efficiency, complexity, management and other business factors.
For more information, please feel free to contact us. Alternatively, complete our discovery questions with Quick Quotes and a Specialist will contact you for a No Fee consultation.
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